FAQ
A refined experience starts with the right information
Booking & Contact
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How can I book an appointment?
Appointments must be booked online through my booking system.
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Do you accept walk-ins?
No, I work strictly by appointment only.
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Can I call to book?
I may not be able to answer calls while working. Please send a message if needed.
Services
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What services do you specialise in?
I specialise in Balayage, a technique that creates a softer, more natural transition at the roots compared to traditional highlights. I also offer low-maintenance haircuts designed to grow out beautifully, and Fiber Seal Therapy - a smoothing treatment focused on reducing frizz and controlling volume.
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How do I know which service to book?
If you’re unsure, feel free to send me a message with a photo of your hair and your goal.
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Do you fix other salon's work?
Yes - corrective colour is available.
Results & Expectations
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Will my hair look like the photo I bring?
Every result is customised based on your hair type, history and condition. Photos are used as inspiration, not exact replicas.
However, I can confidently assure you that your hair will leave looking and feeling better than when you arrived.
Hair Preparation
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Should I come with clean or dirty hair?
Clean, dry hair is preferred for most services.
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Can I come with product in my hair?
Please avoid heavy oils or buildup before your appointment.
Additional Information
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Do you work with all hair types?
I work with most hair types, however results may vary depending on the hair’s condition and history.
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Do you offer consultations?
Consultations are available online or in person if needed.
Payment Methods
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For your convenience, I accept Debit and Credit cards, Afterpay, Zip, bank transfers, and cash. Please note that a 1.95% surcharge applies to contactless (PayWave) and credit card transactions.